Keystone Employment Group

Worker - FAQs 7

• Why can't I see my timesheets?
• How do I request my Holiday Pay?
• How do I change my bank details?
• How do I request my P45?
• Why should I submit my timesheets weekly?

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Working in the UK 18

• Visa / Work Permit Working Hour Allowances
• National Insurance - Overview
• How is my Tax calculated?
• Contract for Services - Overview
• Employment status - Employed or self-employed?

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Browsers, Cookies and Data Security 3

• Supported Browsers
• Protecting Your Personal Data
• What Makes Passwords Vulnerable?

01. Worker Contract, Policies and Pay Rates 1

• KEG Acceptable Use Policy

02. Payroll, Pensions and Compliance Information 10

• New Starter Process
• Keystone Pensions - Auto-Enrolment
• Tax Documents & Where to send Them
• How do workers claim holiday pay?
• Who do I talk to about claiming tax back?

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09. Keystone Operating Procedures 1

• Keystone Grievance Procedure

Information for Workers 18

• Key Dates - Timesheet Deadlines and New Assignments
• Why can't I see timesheets?
• How do I submit a timesheet?
• Managing your Profile
• Why create an online profile?

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Frequently Asked Questions 4

• What is the format for cost codes?
• The cost code is not working?
• Why can't I submit more than 20 hours?
• Examinations: Invigilators FAQ

Other Policies and Procedures 2

• Whistleblowing Procedure
• Personal Data

Additional Booking Information 1

• Pre-University Ambassadors - Additional Information

Information for Managers 1

• Pay Ranges from August 2016

Rate Cards 0

What is QWork? 1

• What is QWork?

Registration 12

• Registration
• How do I complete my Right to Work Check?
• My passport has expired what should I do?
• I have not received an email for Melissa ID Pal, what should I do?
• Melissa ID Pal has asked me for an ID Number, what is this?

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Assignments & Timesheets 15

• How do I know if I have been offered an assignment?
• Do I need to accept an offer of Assignment?
• Can I work in more than one School/Department at the same time?
• Do I need to complete a timesheet?
• How do I complete a timesheet?

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Annual Leave/Holiday Pay 2

• How and when can I take Annual Leave?
• Will I lose holidays if I do not claim them?

Payment of Hours Worked and Annual Leave 4

• When will I get paid?
• How will my payslips show payments in terms of hours worked and Annual Leave?
• How do I access my payslips?
• I have a query about my payslip, who should I contact?

Access to Resources 9

• As a worker, do I get access to an email address automatically?
• As a worker, do I get access to Queen’s Systems?
• I already have an Additional Persons account, can I continue to use it?
• I have an email address with an old NSP/OnCampus Jobs/Additional Persons account. Can I still access this, and if not, how do I access email?
• How do I getaccess to Office 365 services as I need this for my role as a casual worker?

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